A cost effective solution to your interpreting needs is to do telephone interpreting. Our Telephone Interpreting Service offers immediate access to 150 different languages. Depending on your needs, we can provide a personalized access code for your organization to connect to any of our interpreters 24/7.

All of our Interpreters are all native speaking professionals trained to facilitate the second language person at 3 levels:

The Conduit

This is the most basic of the roles. It involves rendering in one language what has been said in a second: no additions, no omissions, no editing or polishing.

The Clarifier

In this role, the interpreter adjusts register, explains or makes word pictures of terms that have no linguistic equivalent (or whose linguistic equivalent will not be understood by the second language individual) and checks for understanding.

The Cultural Broker

In this role, the interpreter provides a necessary cultural framework for understanding the message being interpreted.

For specific interpretation needs, call us ahead to ensure that your interpreter is booked and your requirements can be met.

When to use our telephone interpreting services?
Our telephone interpreting system provides an economic alternative to in-person interpreting. Examples of when to consider using phone interpretation:

• Limited availability in region of interpreters for the specific language
• Ad-hoc interpretation needs (our system connects with a linguist on average 30 seconds)
• Short conversations of less than 1 hour are more cost effective over the phone (we charge per minute with no minimum)
  
• We facilitate regular interpretation needs and are able to provide immediate access through our call portal with a personalized access code

Who can benefit?
Anyone who's interpreting needs require one of the criteria above can benefit from our telephone interpreting services. Some specific examples:

• School Counseling conflicts with foreign language speakers can help engage the parent or guardian and increase depth of conversation when needed
• Regular Sales Calls with overseas locations can be aided by conferencing our interpreter in to increase mutual understanding
• Over-the-phone Legal Depositions can save on travel costs for the witness,  attorney or the interpreter if one is not available in the region
• Regular visits from or with patients for medical care or specialized counseling needs can be scheduled with our interpreter
  

Contact us to help you decide the best option for your interpreting needs. Be sure to check our regular in-person interpreting services page as well for more information on our in-person interpreting services.