We will listen, ask questions to understand, guide and advise you with transparency and make YOU the priority.
We want you to feel that “we’ll fit right in” with your team.
We partner with Marketing, PR, Healthcare and HR Agencies in St. Louis and around the nation to help them grow their business by providing quality translation services to their end clients.
WHAT WE DO
Melissa and the LSI team are stellar and their management skills are impeccable. Communication with Melissa is easy and she and her staff are responsive to the needs of a very complicated program being run by one of my firm’s biggest clients. We appreciate all of their hard work and their endless passion and can-do attitude! Client service is definitely LSI’s strong suit and the quality of their work exemplifies that. Thanks for all you’ve done!Ashley
Why Technology Matters
Our industry is evolving as more and more companies are relying on translation services. Machine and Automated Translation is maturing. What does technology mean in our industry and how can you take advantage of technology that we employ in our every day work? Read about what you need to know on how translation content should be managed.
We love bringing LSI’s services to our clients, because it fits perfectly with the strategic, high-value approach they expect from Buck, and no global communication process is complete without addressing the critical issue of localization. LSI takes the foreign language content created for a short-term communication project and turns it into a long-term asset through the use of client-specific glossaries and Translation Memory. Creating value is what keeps our clients connected to us in the long term, they haven’t just spent money on a one-off communication campaign, they have now created a permanent asset for their organization.George
HOW TO SUCCEED
Localization Maturity is about matching your organization’s expectations on global communication outcomes with the right people, processes and technologies. As organizations grow and their localization (translation) needs grow, that organization will have to move through stages of maturity. Our Global Communication Maturity Model™ 2.0 shows an enhanced view of the stages through which organizations will progress when implementing a global communications strategy. Each stage represents a point in time when an organization faces unique challenges that must be met and built upon in order to move forward on their global business path.
Click on the Maturity Model image to enlarge. Then, scroll down for our Online Assessment to place your organization and get Actionable Information, learn about our Quality Process or the Tools to help you Succeed.
How do you get started?
1. Evaluate Current State
Click on our model above for a full overview and then place your organization on the Maturation Model. We find that most of our clients can place themselves very easily by looking at the descriptions of each stage. You can also answer 5 questions in our online assessment below and we will estimate where you are on the map. This assessment will also highlight your risks at that particular stage and outline concrete ways that we can help you.
For most common process issues, we already have meaningful metrics that we can use to evaluate progress. Together with the overall business objectives, we can begin to measure progress on process improvement and initiatives that can help you reach better cost efficiency and move you up the maturity model.
3. Balanced Scorecard Tracking
Great partnerships are based on outcomes. We find the most effective collaborations should revolve around a common set of goals, objectives and preferred outcomes that we should expect from both parties. That is why we follow the Balanced Scorecard approach to define our relationship and to track progress.
Continuous process improvement is an important part of this cycle. But it is important to work on SMART goals that are definite in time and can be controlled. Once progress has been made, it is important to control and document the process before moving forward. We can help to define the process that has resulted from the process improvement initiative and deploy this effectively to control the process.
Too many companies focus on the lagging measures such as profit, ROI, etc. When you determine the lagging measures, there is nothing you can do about them. Common sense would tell us we need to go back and examine our historical markers as to how we got there… LSI dedicated an enormous amount of time with a passion toward the education of organizations on this path and the data behind it all is astounding…G. Tucker
Language Solutions became HIPAA Compliant in September of 2013. Each employee is trained on our policies and is certified as HIPAA compliant.
Our WBEN certification provides organizations with a supplier diversity program credit for every dollar spent with Language Solutions.
Download our White Paper on healthcare terminology This white paper on healthcare terminology used by health plans is prepared for professionals in the healthcare communication industry, translation industry and benefit consultants. In preparation of the new Open...read more
In our Voice of the Customer research, Translation Accuracy was the highest rated response as to what matters in our client's business relationship. Our business relationships are based on the trust that we have our client's best interests in mind. Not many...read more
GET IN TOUCH
Language Solutions Inc.
World Trade Center – STL
7733 Forsyth Blvd. Suite 2225
St. Louis, MO 63105
Language Solutions, Inc.
Language Solutions, Inc.